Resourcing Solutions

Get the advantage of an “in-house” team suited to your needs and budget

Project Resourcing

Across the markets Northpoint Consulting serves in the Caribbean, new information and communication technologies (ICT) are shaking up old business habits. Not only do they change the way consumers perceive products, but also the way they consume them.

The management of daily tasks and a sense of urgency in doing so, is currently at the heart of employees’ discussions. It is indeed a stressor that requires solutions. Faced with this situation, managers believe that modern communication tools would allow employees to react as quickly as possible in a highly competitive environment.

New technologies are becoming more and more important to the enterprises and agencies that we support. Managers have to offer their customers new ways to access their data, their products and better target their customers’ expectations and desires. In this sense, gathering this type of vital information is enhanced with the use of ICT. We have found that ICT can boost innovations through a vast range of solutions from loyalty cards to enhanced call response times to fire and other safety systems.

Industry Insight - Best project resources for your business

Resources are essential and contribute to the implementation and ultimately the success of any project. Successful project management is dependent on the effective management of the various project resources. These resources must be identified as early as possible, ideally before the project is launched.

In the kitchen, for example, you can’t imagine preparing a meal without knowing the utensils and ingredients at your disposal. In project management, it’s a bit of the same: you must ensure you use the resources that are essential to the smooth running of the project and optimize their management.

What are these resources we manage?

A resource is a material or immaterial entity used to carry out a task. The resources that participate in the implementation of a project can be grouped as follows:

Human resources,
Material resources,
Financial resources,
Time resources.

Of course, the most important resources are human resources, the individuals, groups and entities who either plan and carry out the work or contribute to the smooth running and completion of the project. Exceptional project management will always include exceptional collaboration and people management.

Recruitment & Outplacement/ Staff Augmentation

Your Northpoint Consulting partner screens, recruits, recommends and hires talented and experienced candidates to strengthen your team or projects. We provide resources such as IT project managers, database administrators, network and systems administrators, security consultants or any other technical professionals required.

With our technology expertise and business acumen we build and deliver your customized in-house team without the usual coordination and additional overhead costs. We reduce client overhead, eliminate non-billable labour costs, increase client margins, and assume project risk. Across the Caribbean region our resources will be precisely matched to the task at hand and the work environment. We combine the right people, processes and management with full accountability in our outplacement services to strengthen our clients’ workforce.

Indicators that your business could benefit from Staff Augmentation

In our experience creating fit-for-purpose teams across the Caribbean, our clients typically reach out to us for staff augmentation services in the following scenarios:

When a specific technical capability must be filled on a short-term basis (for example to help deliver a project). All the enterprise’s in-house team may be fully occupied with their day-to-day responsibilities, or with other projects, and cannot devote the required time to deliver on the new project. Our resourceful team, leveraging our wide-ranging networks and candidate database, can find a suitable resource (or multiple resources, if required) in a time- and cost-efficient manner to service the needs of the new project, for its duration.
When an increase in the number of resources doing a particular function is required to improve customer service levels (e.g. additional contact centre resources to help address incoming call traffic surges during the busiest part of the day).
When the client requires resources with high-level technical skills in a specialized area, and may prove a challenge for the business to recruit directly.

Staff Augmentation at a glance

Our Caribbean-based resources will be precisely tailored to the task and work environment. We combine the right people, processes and management with full accountability in our outplacement services to strengthen our clients’ workforce.

Evaluate Requirements – Through discussions with the business, we understand the manpower requirements (numbers, educational background, and training etc.) and determine costs and a delivery strategy.
Screen Candidates – Based on job requirements provided by the client we identify and suggest a pool of suitable candidates.
Filter Candidates – Based on the business’ specific needs, we filter the candidates and present them with a shortlist for final selection.
Deploy Resources – Based on the client’s approvals, and in conjunction with the client’s hiring manager we deploy the selected resources at the client’s location.
Post-Recruitment Support – Once the recruitment is completed, we will offer post-recruitment support and services, to ensure client satisfaction.

Project management

ICT project management 101

Our experienced and certified Project Managers (PMs) focus on delivering our client’s projects within the time, cost and quality objectives that are vital to their success. Northpoint Consulting’s Project Managers provide direct support to our private and public sector customers by overseeing, planning, scheduling, coordinating, and administering contracts, managing stakeholders, verifying work and controlling project costs from start to finish. We have provided project managers in different parts of the Caribbean region to manage projects in multiple industries: telecommunications, financial services, retail/wholesale, multi-sector conglomerates and government agencies.

Our professional services team members are involved in all aspects of your projects from strategic network planning, technical design and implementation and more.

When the enterprises we support undertake an ICT or other project, Northpoint guides them through the alternatives and options that exist. This includes consideration of associated costs, overall implementation processes, and assistance in drafting a strategy for senior management and executive approval.

Why choose PMP-certified professionals?

PMP certification fosters a true project management culture in companies and improves the efficiency and productivity of professionals. It is essential to choose PMP-certified professionals because they have proof of their competence in the field. When performing tasks, they use the best tools, reduce deadlines, increase profitability and guarantee a good return on investment.

Northpoint Consulting is staffed with highly talented and experienced PMP-certified professionals. With their expertise and skills, you can boost your bottom line.